FAQ

** Business Trading Time?

Monday – Friday Time: 0900hrs – 1700hrs. Office Rest on Weekend and Public holiday.

 

** Ordering?

Orders can be placed on our web site, phone or email. In most cases orders are despatched within a couple of days but please allow 4 – 7 working days, in the case of stock shortages we will advise if there will be a delay of more than 7 days. Please remember that payment must be made before we despatch any goods, so allow time for that as well. Please be sure to make note of minimum order requirements. $250 of products.

 

** Payment?

All orders must be paid in full prior to despatch. Payments can be made by credit card, direct deposit or PayPal.

 

** Courier?

All orders are fix S30 anywhere in Singapore. We will do our utmost to ensure the best packaging possible but we are not responsible while stock is in transit. In the rare circumstances of courier arriving damaged we require notification and photos be emailed to us within 24 hours of receiving delivery. We can forward these details to freight provider on your behalf.

 

** Pricing?

All pricing is exclusive of GST.